Help Center
Support whenever you need it
Log in to the help desk for personalized ticket updates, live chat, and proactive recommendations from our support specialists.
Live specialists 24/7
Reach us via chat, email, or phone. Enterprise workspaces receive dedicated on-call routing and collaborative triage through shared Slack channels.
- • Response times under 10 minutes for priority tiers.
- • Translated help in English, Spanish, Portuguese, and French.
- • Escalation to solutions architects for complex builds.
Help desk login
Secure multi-factor prompts will follow via email.
Launch checklist
Step-by-step guide for handing off sites to stakeholders without surprises.
Billing & accounts
Manage invoices, payment methods, and workspace roles.
Integrations library
Tutorials for syncing CRMs, booking engines, commerce data, and more.
Live chat
Instantly connect with specialists, share console logs, and co-browse with view-only permissions.
Avg. response 2 min
Priority email
Detailed case tracking with annotated screenshots and escalation to engineering when needed.
Avg. response 20 min
Escalation path
For enterprise workspaces we maintain a shared incident room with your team, complete with weekly sync notes, follow-the-sun coverage, and RCA documentation.